Based in Denver. Remote support nationwide.
Tecnico SecureOps
One partner accountable for security and everyday IT.
Tecnico SecureOps combines Tecnico Defend Complete and Tecnico Manage in a single engagement, for law firms, accounting firms, and professional services businesses that want one team responsible for both.
What is Tecnico SecureOps?
Tecnico SecureOps is the combined managed security and managed IT engagement from Tecnico Desk. It includes everything in Tecnico Defend Complete plus Tecnico Manage day-to-day IT support, under one agreement and one point of contact. It typically starts around $4,000 per month.
Security and IT under one agreement
The same team that watches your security also handles your help desk, user changes, and devices, so nothing falls between two vendors.
From Tecnico Defend Complete
- Guardz monitoring and alert review
- Microsoft 365 or Google Workspace security oversight and hardening guidance
- Email authentication, DMARC monitoring, and spoofing protection
- Identity, MFA, and admin account oversight
- Backup readiness checks
- Monthly executive security report and security review meeting
- Cyber insurance evidence support
- Incident triage and escalation workflow
From Tecnico Manage
- Help desk support
- Microsoft 365 or Google Workspace administration
- SharePoint or Google Drive support
- User onboarding and offboarding
- Device support
- Vendor coordination
- Documentation
- Quarterly business review
Who SecureOps fits, and who it does not
SecureOps is built for firms of roughly 10 to 75 people that do not have internal IT, or whose office manager or IT person is stretched thin. It suits firms that are tired of their IT provider and their security vendor pointing at each other when something goes wrong.
It is not the right first step for everyone. If you already have IT support you are happy with, Tecnico Defend on its own may be enough. Smaller teams usually start with Tecnico Defend Core at $1,250/mo and add IT support only if they need it.
Typical SecureOps ranges
Actual pricing depends on environment complexity, support needs, and risk level. Every engagement starts with a free Security Fit Call.
| Team size | SecureOps range | Notes |
|---|---|---|
| 10 to 20 users | ~$4,000/mo | SecureOps typically starts around $4,000 per month, which is $200 to $400 per user at this size. |
| 21 to 40 users | $5,000 to $8,000/mo | Most SecureOps engagements fall in this range. |
| 41 to 75 users | $8,000+/mo | Custom scope depending on support, security, and compliance needs. |
See the full pricing page for every starting price.
How firms move into SecureOps
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Security Fit Call (free)
We learn how your firm works, what you use today, and whether SecureOps or a smaller engagement fits better.
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Tecnico Ready review (from $2,500 one-time)
A review of your Microsoft 365 or Google Workspace, email, identity, devices, and backups that shapes the rest of the scope.
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Security onboarding and hardening (from $3,500 one-time)
We fix the highest-priority gaps and set up monitoring, reporting, and security workflows.
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SecureOps begins
Ongoing managed security and day-to-day IT support, with monthly reporting and a quarterly business review.
How we use tools and who signs off is the same as in Tecnico Defend: a member of our team reviews every recommendation and report, and changes go through the process we agree with you. See our AI Usage Policy.
Frequently asked questions
What is the difference between Tecnico SecureOps and Tecnico Defend?
Tecnico Defend is managed security only. Tecnico SecureOps adds Tecnico Manage, so the same team also handles your help desk, devices, user changes, and Microsoft 365 or Google Workspace administration.
How much does Tecnico SecureOps cost?
SecureOps typically starts around $4,000 per month, which is $200 to $400 per user for teams of 10 to 20 users. Most engagements for 21 to 40 users fall between $5,000 and $8,000 per month. Final pricing depends on environment complexity, support needs, and risk level.
Do we need a Tecnico Ready review first?
In most cases, yes. Every engagement starts with a free Security Fit Call, and the first paid step is a Tecnico Ready review. Its findings shape the hardening project and the SecureOps scope.
Does SecureOps include penetration testing or forensic investigation?
No. Like Tecnico Defend, SecureOps includes incident triage and an escalation workflow, but not penetration testing, forensic investigation, legal breach notification, or compliance certification. We can help you find a specialist when you need one.
Want one partner for IT and security?
Book a free Security Fit Call. We will tell you honestly whether SecureOps fits, or whether a smaller engagement makes more sense.