Security-only protection for SMBs
Tecnico Defend
Modern security for email, devices, and cloud identities across Microsoft 365 and Google Workspace. No helpdesk required. No long IT contract needed.
How AI improves modern security
Today’s email attacks are more convincing and faster moving. Tecnico Defend uses AI-assisted analysis to improve detection, reduce false positives, and speed up response for common SMB risks.
AI is used to assist analysis and communication. Security changes are reviewed and approved by a human technician.
Smarter email threat detection
Machine learning and language-based analysis help spot phishing tactics, impersonation patterns, and suspicious intent that basic filters can miss.
Faster triage, fewer distractions
AI-assisted scoring helps prioritize what matters so you spend less time on noise and more time on real risk.
Better user awareness
Realistic training and simulations help employees recognize modern phishing techniques and reduce repeat clicks.
Bottom line: AI improves speed and accuracy, while Tecnico Desk handles configuration, monitoring, and monthly guidance so your team stays protected. See our AI Usage Policy.
Just need security, not IT support?
Tecnico Defend is designed for teams who want strong protection without buying full helpdesk support. Keep your current IT provider or internal team. We handle the security layer.
Keep your current IT
Stay with your existing IT provider or internal team. We focus on security only.
Unified view of risk
We correlate signals across email, identities, and endpoints to reduce gaps and highlight what matters.
Microsoft 365 and Google Workspace
Works with the cloud tools most SMBs already use, with a focus on email and user risk.
Note: Full MSP helpdesk and IT support can be added separately if needed.
Protection, then reporting support
CORE is for businesses that want strong security. COMPLIANCE is for businesses that need clearer reporting support for cyber insurance and vendor audits. Works with Microsoft 365 and Google Workspace.
Reduce phishing and spoofing risk
AI-assisted detection helps reduce successful phishing, spoofing, and impersonation attempts.
Protect devices and accounts
Reduce risk across endpoints and cloud identities with monitoring and actionable alerts.
Train users with realistic simulations
COMPLIANCE includes monthly simulations and short training to help reduce repeat risky clicks.
Tecnico Defend Pricing
Two simple plans. Same security foundation. The difference is reporting support, evidence packaging, and audit-friendly documentation.
Tecnico Defend CORE
The Silent Bodyguard
Best for: Retail, construction, and businesses that want strong protection without extra paperwork.
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Email security with AI-assisted detectionImproved detection and quarantine for suspicious email activity.
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Endpoint and device risk monitoringVisibility and alerting to reduce risk on laptops and desktops.
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Microsoft 365 and Google Workspace hardeningSecure configuration to reduce risky access, tighten sharing, and improve cloud posture.
Your team works safely. You get strong security without extra operational overhead.
Tecnico Defend COMPLIANCE
The Audit-Support Partner
Best for: Law firms, CPAs, medical practices, and teams answering vendor questionnaires or cyber insurance requirements.
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Everything in COREEmail, endpoint, and cloud security foundations for Microsoft 365 and Google Workspace.
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Phishing simulations and trainingMonthly simulations with short training for users who click.
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Dark web monitoringMonitoring for leaked credentials tied to users, plus guidance to remediate quickly.
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Monthly risk reportA monthly security summary to support audits, renewals, and vendor questionnaires.
You get stronger security plus clearer reporting support, so audits and insurance conversations are less stressful.
The simple difference
Strong protection with minimal overhead. Great for teams that want security handled quietly.
Protection plus reporting support. Best when cyber insurance or vendor questionnaires require documentation.
Tecnico Defend is a security-only service. Helpdesk and IT support can be added separately if needed.
How onboarding works
Quick setup, clear expectations, and measurable improvement month over month.
Connect your cloud account
We connect your Microsoft 365 or Google Workspace tenant and apply your plan settings.
Enable security controls
Email protection, identity safeguards, and endpoint monitoring are configured for your plan.
Report and improve
COMPLIANCE clients receive monthly reporting support designed for audits and insurance.
FAQ
Do I need helpdesk or IT support to use Tecnico Defend?
No. Tecnico Defend is security-only. If you already have IT support, keep it. We focus on protecting your users, email, devices, and cloud accounts.
What does AI actually do in email security?
AI and machine learning help detect patterns and intent in phishing, spoofing, and spam, and can improve accuracy compared to basic filters. Tecnico Desk applies the right settings and monitors outcomes based on your plan.
Do you support Google Workspace and Microsoft 365?
Yes. Tecnico Defend supports Microsoft 365 and Google Workspace environments.
Can I start on CORE and upgrade later?
Yes. Many clients start with CORE and upgrade when they add cyber insurance requirements or larger customers.
Are you SOC 2 certified?
SOC 2 is an independent attestation report over controls. Tecnico Desk is not presenting this service as SOC 2 audited. We focus on implementing and operating security practices, and providing reporting support that helps customers package evidence for common security reviews. Learn more on our Trust & Privacy page.
Audit and compliance reporting support
Many customers choose Defend because they need to answer security questionnaires and provide evidence of controls. Defend includes reporting support that helps you package security proof in a clear, audit-friendly format.
Depending on your environment and plan, we can help generate reporting and evidence packages that support common frameworks, such as:
- SOC 2 (Trust Services Criteria) evidence support
- ISO 27001 control evidence support
- HIPAA security evidence support
- GDPR security and privacy evidence support
Note: Reporting support helps with evidence collection and documentation. It does not certify compliance, provide an audit opinion, or replace legal advice.
- User and admin MFA status, risky sign-in signals, and identity protections
- Email security posture including phishing, spoofing, and quarantine activity
- Endpoint posture signals such as AV status, encryption, firewall, and update hygiene
- Security awareness training and phishing simulation completion (COMPLIANCE plan)
- Alerts, response actions, and monthly risk summaries
Output varies by tenant configuration and licensing. We review what you need before onboarding so expectations are clear.
- Provide documentation and evidence exports for security questionnaires
- Support audit prep with clear summaries and repeatable monthly reporting
- Help you show ongoing control operation over time, not just a one-time setup
Want the right plan picked in 10 minutes?
Tell us your industry and whether you have cyber insurance or vendor audits, and we will recommend CORE or COMPLIANCE.