About TECNICODESK
Human-focused IT for SMBs & startups, Denver Metro local and remote nationwide.
Partnership-First IT, Made Simple
TECNICODESK provides experienced, human-focused IT support for small businesses and startups in the Denver Metro area and remote nationwide. We make technology simple, secure, and strategic, acting as a true partner in your success.
In today's world, technology can be your best friend or your biggest headache. We believe you need more than a helpdesk; you need a partner who can shield you from online dangers while helping you use powerful tools to work smarter, not harder. “Tecnico” is Spanish for Technical, and that's what we bring to your business: experienced support made simple.
People + Smart Technology
We combine experienced technicians with intelligent automation to deliver consistent, proactive service.
Experienced Remote & Local Support
Direct help from real people who speak your language.
- Responsive help desk by email or phone, with clear next steps
- Local, on-site support for Denver Metro when hands-on help is needed
- Smooth onboarding/offboarding, device setup (Windows, macOS, mobile, BYOD)
Proactive Cybersecurity
Modern controls that reduce risk without slowing people down.
- MFA, sign-in hygiene, and conditional access
- Endpoint protection with patch management & health monitoring
- Email/DNS filtering, threat awareness, and employee security training
Cloud & Infrastructure
Safe, reliable platforms that scale with your business.
- Microsoft 365 (primary) & Google Workspace supported — Teams, SharePoint, OneDrive, Gmail, Drive, Google Meet
- Azure & AWS landing zones, access guardrails, logging/monitoring, cost visibility
- Backup & disaster recovery with test restores
Business Automation
Simple AI tools and workflow tuning to free up time.
- Ticket automations, self-service, and knowledge surfacing
- Deployment/patch policy tuning, reporting, and asset hygiene
- Light integrations to reduce manual steps across tools
Built on outcomes, not tickets
A partnership means we measure success the way you do—productivity up, interruptions down, risks reduced. We agree on priorities, set expectations, and communicate clearly. No jargon, no black boxes.
- Quarterly reviews with clear action items and accountability
- Transparent status: what’s protected, what’s pending, what’s next
- Enablement for your team: quick guides, short trainings, office hours
Security, Clarity, and Care
Our mission is to pair powerful, intelligent technology with a strong customer service focus. This fusion means you get ironclad security, clear guidance without the jargon, and a partner dedicated to helping you build a more efficient, profitable, and resilient company.
Partnership
We act as an extension of your team and make decisions with your goals in mind.
Security by Default
Sensible baselines, monitored controls, and repeatable processes.
Clarity First
Regular updates in plain language, so you always know what’s happening.
Let’s talk partnership
Share a short message with what you need. We will reach out and see if we are a good fit for your business.
You can also email info@tecnicodesk.com.
We use AI to improve internal processes. A human reviews outcomes before delivery.